The Traditional Role of IT
Processes driving information
Internal users define processes to support the execution of the business
IT’s primary role is to develop or implement applications to support these processes
The applications provide information to monitor the processes defined by the users
The processes define the nature and value of the information to be collected
IT and the business units separated by a wall of technology knowledge, and a large culture gap
IT was measured on its ability to deliver and support systems within budget
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