IT’s New Role
Traditionally, in all the previous models, 2 key roles for IT:
- Infrastructure provider and application builder
Infrastructure provider - role remains
- provide defined service levels
- eliminate the network as the constraining factor in building applications
- Information storage, management and processing power may become a “utility”
- Manage the costs of providing the infrastructure the business needs
Application builder - not what it used to be
- aside from package implementations, building new applications is now part of “futurizing” every organization
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