Second Pass Process Improvement
Service Level Management
Cost Management
Business/IT Fusion
Helpdesk
Problem Management
Configuration Management
Change Management
Software Control &
Distribution
Service Operations
Service Support
ITSM
Reference
Model
Workshop Driven
Customer sets pace
30-day cycle
Previous slide
Next slide
Back to first slide
View graphic version
Author
|
Title
|
Tracks
|
Home
Send email to Interex
or to the
Webmaster
©Copyright 1998
Interex
. All rights reserved.