Selecting the Right Approach

• Continued single vendor

• Tight integration

• Out-of-the box capability

It is important to understand capabilities and limitations of web-extended solutions...

• Self-service capability?

• Back-office focus

• Componentization and openness?

Customer

Customer’sCustomer

Deliver

Make

Source

Source

(internal or external)

(internal or external)

Enterprise

Plan

Supplier

Make

Deliver

Source

Deliver

Source

Make

Deliver

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