ERP Operations ManagementKey Issues

• “An application rollout brings to a head the fact that you need a management strategy.” Steven Foote, Hurwitz Group, Inc.

• About three months into production, you’ll hit serious problems if you haven’t shored up the infrastructure and put a systems management plan in place.” Tim Harmon, Meta Group, Inc.

• “Application users are wising up, led by the mainframe users who recognize the need for centralized, automated management.” Steven Foote, Hurwitz Group, Inc.

• ComputerWorld, April 6, 1998

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